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What Is an AI Receptionist? The Complete 2026 Guide

An AI receptionist answers your business phone 24/7 in a natural voice, books appointments, qualifies leads, and routes calls, here's how it works and what i

An AI receptionist answers your business phone in a natural voice, booking appointments, qualifying leads, and routing calls, 24/7, without staffing a front desk.

What an AI receptionist does

It greets callers on your brand, answers common questions, books and reschedules appointments, captures lead details, and warm-transfers to a human when a call needs one.

How does an AI receptionist work?

You write a prompt, pick a voice, and connect your phone number. Incoming calls reach the agent, which talks naturally, uses tools to book or look things up, and logs every call to your CRM.

How much does an AI receptionist cost?

Platform plans start at $99/mo. Voice minutes are metered per-second from a prepaid wallet on managed keys, or billed to your own provider account (BYO) with no per-minute cap.

AI vs human receptionist

An AI answers instantly, 24/7, at a fraction of staffing cost, and hands sensitive calls to your team, so you get coverage without the overhead.

Try it free

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Frequently asked questions

What is an AI receptionist?
Software that answers your business calls in a natural voice, books appointments, qualifies leads, and routes calls 24/7.
How much does an AI receptionist cost?
Plans start at $99/mo plus metered voice minutes from a wallet, or minutes billed to your own provider on BYO.
Can an AI receptionist book appointments?
Yes, it offers real availability and books the slot on the call via calendar/CRM tools.
Is it available 24/7?
Yes, day, night and weekends, with no hold times.

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